How can I contact Packnet?
Opening Hours* (GMT)
Accounts: Mon, Wed and Fri: 9:00 AM - 5:00 PM
Sales: Mon - Fri 9:00 AM - 5:00 PM
Support: Mon - Fri: 8:30 AM - 5:00 PM
*Excluding UK public holidays
Support & Customer Service
To speak to the team or raise a query, please email support at voip@pack-net.co.uk or call 0161 660 2350, option 1.
Sales
Please call us on 0161 660 2350 option 2 to talk about what we can do for you.
Accounts & Billing
To speak to the team or raise a query, please send an email to accounts@pack-net.co.uk or telephone 0161 660 2350, option 3.
Chat
We also have online chat, via Metis portal or Pack-net.co.uk website.