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Broadband

All things broadband. Ordering, reporting, lead-times and order status.

  • Availability checks
  • Available broadband products
  • Broadband ancillary charges
  • Broadband care levels
  • Broadband order details
  • Broadband order types
  • Cease orders
  • Engineer visits
  • How do I find my broadband IP address
  • How to place a broadband order
  • Integrated SoGEA/FTTP migration and number port
  • Lead times for different broadband orders
  • Modify Orders
  • Premium and standard appointments
  • Things to consider when placing a new order for a SoGEA or FTTP connection
  • Troubleshooting a broadband fault
  • Understanding broadband order statuses

Categories

  • Account Administration
  • API
  • Billing & Invoices
  • Broadband
  • Call Blocking
  • Call Rates
  • Call Recording
  • Extensions and Trunks
  • Hardware Ordering
  • Inbound Call Routing
  • Numbers
  • Porting
  • Pricing
  • Provisioning and equipment
  • Reports
  • Telephony
  • Troubleshooting and Diagnostics
  • Voicemail
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