How to setup call forwarding on a Yealink IP Phone
There are three ways to set up call forwarding within a Yealink IP phone.
• Always Forward: Forwards all incoming calls immediately.
• Busy Forward: Forwards incoming calls when you are busy in a call.
• No Answer Forward: Forwards incoming calls when no one answers the calls.
Forward all calls on all lines
- Navigate to Menu > Features > Call Forward.
- In the Forward section, select Phone from the Mode option.
- To enable it, just toggle the on/off feature within the desired forwarding type.
- Enter the number to which you want to forward incoming calls in the contact field.
- If you select the No Answer Forward option, select the desired ring time to wait before forwarding from the After Ring Time field.
- Select Save.
Forward all calls on a specific line
- Navigate to Menu > Features > Call Forward.
- In the Forward section, select Custom from the Mode option.
- Select the line from the Account drop down.
- To enable it, just toggle the on/off feature within the desired forwarding type.
- Enter the number to which you want to forward incoming calls in the contact field.
- If you select the No Answer Forward option, select the desired ring time to wait before forwarding from the After Ring Time field.
- Select Save.
Deactivate Call Forwarding
When you need to turn off call forwarding, do the following
- Navigate to Menu > Features > Call Forward.
- Within the Forward type, toggle the on/off option and set it to OFF.
- Select Save.