Bria Stretto

To ensure that your Bria Stretto app works correctly, please ensure that your app is always up to date.

Your connection should also allow access to the following URLs, IP addresses and ports.

License Server domains

secure.counterpath.com

secure-east.counterpath.com

secure-west.counterpath.com

License Server IP's

216.93.246.170

69.90.51.170

40.78.10.175

52.183.45.217

52.183.45.127

52.250.216.127

198.204.63.15

173.244.45.15

Ports for core services

All traffic for these ports is HTTPS.

Port  Description Access
443 Client provisioning and licensing  All clients need to be able to reach this port.
Push This is as specified by Apple APNs & Google FCM. All push-enabled clients need to be able to reach these ports.

18082 

(WSS and HTTPS)

User Services that includes:

Enhanced Client Traces

Help Desk Assistant (Remote access to mobile app running on user device)

All clients need to be able to reach this port.
18889 Stretto Sync (Syncs instant messages and call history sent/received between all clients) All clients need to be able to reach this port.

Push servers hosted by CounterPath

Clients should automatically route to the correct nearest regional server, but we recommend ensuring that ALL addresses are accessible in case of travelling users, etc. Please also note that IP addresses may change in the future if you manually configure your firewall.

Current limitations:

Only IPv4 SIP servers are currently supported for calls involving the push server. The Bria mobile client will support IPv6-only networks utilizing DNS64/NAT64 when communicating with IPv4 SIP servers.

HTTPS

Domain Names IP Address
https://push.softphone.com 216.93.246.120

https://push-as.softphone.com

https://push-as3.softphone.com

35.185.177.49

35.240.151.194

https://push-au.softphone.com

https://push-au2.softphone.com

35.189.7.217

35.244.85.149

https://push-eu.softphone.com

https://push-eu2.softphone.com

35.195.163.239

34.89.45.1

https://push-jp.softphone.com 104.198.91.17
https://push-uc.softphone.com 35.239.221.102

https://push-ue.softphone.com

https://push-ue3.softphone.com

216.93.246.120

35.230.185.25

https://push-uw.softphone.com

https://push-uw3.softphone.com

35.197.16.246

35.247.85.64

https://push-za.softphone.com 102.133.161.81

WSS

Domain Names IP Address
wss://push1.softphone.com 216.93.246.121
wss://push2.softphone.com 216.93.246.122

wss://push-as1.softphone.com

wss://push-as3ws.softphone.com

35.187.236.29

35.247.187.184

wss://push-au1.softphone.com

wss://push-au2ws.softphone.com

35.189.10.177

35.244.75.9

wss://push-eu1.softphone.com

wss://push-eu2ws.softphone.com

35.195.65.27

34.89.19.0

wss://push-jpws.softphone.com 34.84.10.191
wss://push-uc1.softphone.com 35.193.78.38

wss://push-ue2ws.softphone.com

wss://push-ue3ws.softphone.com

3.18.216.43

35.199.2.199

wss://push-uw1.softphone.com

wss://push-uw3ws.softphone.com

35.197.115.127

35.227.171.146

wss://push-za1.softphone.com 102.133.163.77

Ports for the push service

  • 443 for HTTPS and WSS. This is for connections between the Bria client and the Bria Push server.
  • The ports are specified by Apple APNs /Google FCM. This is for connections between the Bria client and Apple APNs / Google FCM

    .

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