Add a Packnet SIP Trunk to 3CX

Packnet SIP trunks can be added to 3CX PBXs to enable inbound and outbound call delivery over the Packnet network.

Your Packnet SIP Trunk authentication details are found on the Metis Trunks page

VoIP Provider

  1. Log in to your 3CX instance and select the Admin console.
  2. Select 'Voice & Chat' from the main menu then click '+ Add SIP Trunk'
  3. Assign your SIP Trunk an identifiable name
  4. Assign a Default route (this can be changed later)
  5. For VOIP Provider Country and Provider select 'UK' and 'Generic VoIP Provider (Registration)' respectively

Account Details

  1. Enter your main Packnet DDI number in Main Trunk Number. Available DDIs can be found on the Metis Numbers page.
  2. Enter your Packnet SIP Trunk Username in Authentication ID (SIP User ID)
  3. Enter your Packnet SIP Trunk Password in Authentication password
  4. Select 'Register/Account Based' from the Type of authentication drop-down menu

Server Details

  1. Enter your Packnet SIP Trunk Registrar in Registrar/Server
  2. Click 'Save' at the top of the page
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