Availability checks
An availability check is performed on a CLI or Post-Code to return the available products and speeds for that location. A CLI will always provide more accurate results so we recommend using one whenever possible.
To perform an availability check, select the Broadband page from the Metis main menu.
Using a CLI number
Enter your CLI into the CLI field and submit.
Using a postcode
Enter your postcode into the post-code field and click the search icon. Select the address from the list and submit.
Additional Line Details
Following a successful availability check, the Additional Line Details section will show specific information relating to each available product.
| Details | Description |
| PCP ID | The ID number of your local cabinet |
| Line Length | Estimated distance in metres between the premise and the local cabinet |
| RAG Description | Red/Amber/Green. The expected difficulty of an end-user install for Openreach |
| Exchange Name | The local exchange location |
| Range A | Applicable to a line which is free from any wiring issues (e.g. Bridge Taps) and/or Copper line conditions |
| Range B | Applicable to a line which may have wiring issues (e.g. Bridge Taps) and/or Copper line conditions |
| Range A Downstream Top Speeds | The maximum expected download speed |
| Range A Upstream Top Speeds | The maximum expected upload speed |