Microsoft Teams and Direct Routing
The Metis platform supports Direct routing for outbound and inbound calling on the Microsoft Teams platform.
From the Metis platform, the following services must be associated to your account to enable Direct routing;
| Metis Service | Service Type |
| SIP Trunk - Direct Routing | Monthly recurring |
| Voice Channels | Monthly recurring |
International Voice Channel (if using international numbers) |
Monthly recurring |
| Telephone Numbers (UK and International) | Monthly recurring |
| Session Border Controller (SBC) setup | One Off |
| Microsoft Teams technical support | One Off (billed per hour) |
In addition, you will need the following Microsoft services and associated licenses;
| Microsoft Service/License | Information |
|---|---|
| Microsoft 365 account | https://admin.microsoft.com |
| Microsoft Teams admin account | https://admin.teams.microsoft.com |
| Microsoft Teams Essentials | License - Monthly recurring |
| Microsoft Teams Phone Standard | License - Monthly recurring |
| Microsoft Team Phone Resource Account | License - Monthly recurring |
Before you move your telephony service to Microsoft Teams, plan your deployment and understand the requirements. Knowledge of using MS products and services and previous use of Powershell is advised.