SIP Trunks
SIP Trunking is VoIP technology that allows us to deliver our telephony services to your private PBX system. SIP Trunk features are found on the Trunks page in Metis, from here you can create, modify and delete your Trunks.
Using your sip trunk
Our SIP Trunks are proven to work with some of the most popular IP PBXs, including MS Teams (Direct Routing Trunk), 3CX, FreePBX, Asterisk and more.
Creating a sip trunk
Using Metis, go to the Trunks page and click 'Create a Trunk'. Then using the form, configure your Trunk with:
- Trunk Number - Unique identifier for your Trunk. Refer to the help text for restricted number ranges.
- Voice Channels - This sets the total number of simultaneous calls your trunk can handle.
- Type
- Standard (all other PBX providers)
- Direct Routing (MS Teams only)
- Outgoing Group Settings - Use this field to name the outgoing call group associated with your trunk.
- Click Submit to create your Trunk.
Managing your sip trunks
You can view your account's sip trunks via the Manage tab.
On this page, you will find the details required to authenticate your trunk with the Packnet voice network.
Modify a sip trunk
Select modify from the action drop down menu and update details as required.
- Password (refresh randomly generated)
- Voice Channels
- Existing Group
Delete a sip trunk
Select delete from the action drop down menu and confirm when prompted.
