Factory reset a Yealink base station
Factory resetting IP equipment can sometimes clear troublesome issues. We recommend factory resetting any equipment that's causing issues as part of our initial troubleshooting process.
Factory reset via phone UI
To reset the base station via the handset:
- Select Settings > System Settings > Base Reset.
- Enter the system PIN (default: 0000) and then press the Done soft key.
- Highlight Reset to Factory, and then press the OK soft key.
The resetting process may take a few minutes.
Factory reset via web UI
You can also reset the base from the web interface.
Log into the phone and click on Settings > Upgrade, then click the Reset to Factory
Factory reset manually
You can also reset the base manually.
- Unplug the Power or POE to turn off the device.
- Hold down the button located on the base of the device.
- Power on the device while keeping the button pressed.
- Wait until all the 3 LED lights are statically on i.e. solid not flashing.
- After restart, your Base Station will be successfully reset.