How to update your account information in Metis
You can update any of the following details via Metis without contacting the support team.
Customer Account
If you have a customer account, use the Account Details option to update the following:
| Account Details Section | Fields |
|---|---|
| Main Contact Information | Title First Name Last Name Contact Email Contact Telephone Contact Mobile Fax Number Primary Contact Name |
| Company Details | Company Name (If you need to change the company name, please get in touch with the support team) Company Website Company Type Company Registration Number Address City County Country Post Code |
| Billing Information | Accounts Contact Account Contact Email |
| Email Preferences | Status and Maintenance Contact Status and Maintenance Updates Contact Email Newsletter Contact Name Newsletter Contact Email |
Reseller & Channel Accounts
All of the above options can be updated via Reseller > Account Details & Channel > Account Details
The following additional options can also be updated.
| Account Details Section | Fields |
|---|---|
| Company Details | VAT Number |
| Billing Information | Bank Account Bank Sort Code |