Set your office hours to close early

This assumes that you already have working hours and out-of-office hours.

In this guide, the customer's normal working days and hours are Mon-Fri, 9 AM (09:00) to 6 PM (18:00)

*Before working on Any aspect of your incoming dial plans, always make a backup. See our backup and restore guide here

How to view your existing working hours

In Metis, select Incoming Calls and the Time Of Day Routing tab from the left menu

To see working hours associated with your numbers, click the 'View Time of Day Routing Rules' button.

In this example, we will set the office to close at 2 PM on November 24th.

Click on Incoming Calls from the left menu.

Click on the Time of Day Routing tab.

Start Time: Specific Time

Start Time: 14:00

End Time: 18:00

Days of month: 24

Month of Year: Nov

Select Order Position 1.

Select Calls in Time Range Go To Out of Office Hours and submit

Once confirmed, your rulesets will appear as follows.

TODR rules are listed in order of preference.